Unfortunately, like many iconic brands, our designs are targeted by criminals who are producing and selling counterfeit products intended to deceive consumers and profit from our success. Several reports have highlighted that the major profits that can be made from selling counterfeit products are used to fund terrorism and organized crime. Furthermore, there is often a terrible human cost as counterfeiting is often associated with child labor and modern slavery.

In order to fight this illegal trade in counterfeit products and protect consumers, we have established a dedicated Brand Protection Team consisting of lawyers, investigators and anti-counterfeiting specialists who are responsible for combatting the production, supply and sale of counterfeit Tommy Hilfiger products worldwide. Our team works closely with customs and law enforcement agencies to disrupt and eliminate the sale of counterfeit products both online and in markets in over 100 countries.

On a daily basis our Brand Protection Team is reporting websites, sponsored links, social media posts and online marketplace accounts that are offering counterfeit Tommy Hilfiger products. We recognize it can be difficult to distinguish between genuine and counterfeit product. Therefore, we recommend to always be cautious of buying any Tommy Hilfiger product that are offered with substantial discounts and avoid any products claiming to be factory seconds or overruns.

Based on our experience we have identified several characteristics of websites that are offering counterfeit product or will fail to deliver the product you ordered:

A. The website will often show little or no contact information such as company names, street or email addresses and telephone numbers.

B. The website will not protect your personal data and credit card information and the website address (URL) may not feature HTTPS:// or show a small padlock symbol before the address.

C. The website will sometimes mirror the official Tommy Hilfiger website even though the domain name may not relate to the brand. Tommy Hilfiger only operates its official e-commerce website via Tommy.com.

Please note that purchasing products from unauthorized retailers is always at your own risk. You will find genuine Tommy Hilfiger product at Tommy.com, Tommy Hilfiger stores or authorized Tommy Hilfiger retailers.

Every Tommy Hilfiger product comes with a label that demonstrates useful instructions on how to take care of your clothes. Please read and follow these instructions carefully. Alternatively, you can contact our customer service department

Send an e-mail to tommy.contact@sarkk.bg

Please pay particular attention to the care instructions of our denim products. They have gone through a special treatment process in order to create unique designs giving them a different character.

If you find a shop or online retailer that you suspect may be offering counterfeit Tommy Hilfiger products, please contact us via our customer service channels and provide details of the shop name and street address or website URL. This will help us to follow up and take appropriate enforcement action accordingly.

If you have concerns about the authenticity of a new product that you have recently purchased, please contact us via our customer service channels and provide as many details as you can (at least five images of the item you purchased including labels and swing tags, the name and location of the seller and/or the website URL).

We are not able to review enquiries in relation to the purchase of pre-owned or vintage Tommy Hilfiger products.

We thank you for your vigilance and assistance in protecting the Tommy Hilfiger brands.

We do not use any glues of animal origin.

Our leather wallets and products are 100% cow leather.

Together with our parent company, PVH Corp., we remain strongly committed to the humane treatment of animals in our supply chain and continually evaluate our sourcing practices to ensure our products are produced responsibly and ethically.

We use 316L stainless steel in our watches and jewelry. 316L stainless steel is surgical steel that has a low nickel content. It is also used in surgical instruments and other medical equipment. It’s considered hypoallergenic, and won’t tarnish or rust. It is hypoallergenic, but not 100% nickel free, which makes it unsuitable for people with nickel allergies. Like most other stainless steel it contains 8-10.5% nickel.